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Privacy Policy

Privacy Policy

CharityGreetings.com is committed to ensure the protection of your privacy. We only collect, store and process information that we have openly collected from you with your consent. We are registered with the Information Commissioner. We comply with the UK Data Protection Act 1998 and follow the strict security procedures to ensure the safe storage of your personal information and prevent any unauthorised access or misuse of your personal information. We are registered with the Data Protection Act Registrar and under the UK Data Protection Act 1984 and the UK Data Protection Act 1998 - Confirmation of Renewal. The information you provide to us is used to fulfil your order and provide a professional charity fundraising service. CharityGreetings.com will not pass on your personal information to any third parties, including charities without your consent.

Listed below is the information CharityGreetings.com collect and how we use your personal data.

Personal data & how it is used


Your Name
  • Used as the 'from' name in the subject and body of the email the recipient receives when you send a Charity Greeting.
  • Used as the 'from' name in the email your friends/relatives receive when you send them an email from your ‘Events’ page.
  • Used as the 'from' name in the email your friends/relatives receive when you send them an email from the 'Invite a Friend' facility.
  • Used in the Charity Greeting.
  • Used on the virtual mantelpiece.
  • Used in your personalised Charity Greeting Keepsake.
  • Used when addressing you in the CharityGreetings.com general newsletters (unless you state otherwise), reminders and notifications, and on the website.
  • Used to pre-populate the RBS WorldPay payment process.
Your Email
  • Used to email you the CharityGreetings.com general newsletters (unless you state otherwise), reminders and notifications.
  • Used if CharityGreetings.com need to contact you or reply to you with any necessary correspondence (e.g. to answer any questions or to email your password, etc).
  • Used to send you all necessary Charity Greeting and RBS WorldPay receipts.
  • Used to pre-populate the RBS WorldPay payment process.
Your Password
  • Used by you to login to your profile. Your password is encrypted.
Your Screen Name
  • Displayed on your home page when logged in.
Your Profile Picture
  • Displayed on your home page when logged in.
  • Displayed on the website, according to your privacy settings, to enable friends to connect with you.
Your Title
  • Used for Gift Aid reclaim if applicable.
Your Postal Address
  • Used for Gift Aid reclaim if applicable.
  • Used by us to send you ‘your keepsake’ if ordered.
  • Used to pre-populate the RBS WorldPay payment process.
Your Date of Birth
  • Used by us to remind you of the 'Celebration Giving' facility.
  • Used by us to advise your friends of your upcoming birthday.
Your Gift Aid Declaration
  • Used by us for Gift Aid reclaim if applicable.
Your Reminders
  • Used by us to remind you of any forthcoming occasions.
Your Address Book
  • Used by you to add any email addresses into your personal address book for your convenience.
  • Used by us to show you the recipient's name that corresponds with their email address in your profile.
Your Charities
  • Used to keep a record for you on the charities that have been donated to by you sending and receiving Charity Greetings.
Newsletters
  • All registered users and Charity Greeting senders will from time to time receive a newsletter from CharityGreetings.com. All newsletters have the option to unsubscribe. You may also change your contact preferences at any time by visiting your ‘Profile’ or emailing us with the subject ‘Remove’ and your name and email address to the email address below.
If you have opted in to receive further information from a charity you have supported, CharityGreetings.com is not responsible for any use or processing of your personal information by such charity. Please contact them directly should you wish to stop receiving further communication.

There may be occasions where CharityGreetings.com is forced by law to provide personally identifiable information to the appropriate authorities.

By using CharityGreetings.com you are consenting to the use of the information above. If there are any changes to our privacy policy it will be clearly stated on this page.

If you wish to check the information we hold about you or you wish to unsubscribe, please email info@charitygreetings.com. A nominal fee will be incurred to meet our costs in providing you with this information and we may request proof of identity before we can disclose information to you.